Data Protection

Onebet's Privacy Policy

Your personal data is a trust placed with us. This policy explains in detail how onebet collects, uses, and safeguards your information.

Update: January 2026 Applicable: Bangladesh Language: Bengali

Your Data Is Safe

We protect your data through SSL encryption, a limited access policy, and regular security audits.

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Encryption
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Data Sales

How We Protect Your Data

End-to-End Encryption

All your personal information and financial transactions are encrypted using SSL/TLS technology and cannot be accessed by anyone outside.

No Sale of Data

Onebet never sells your data to third parties. Your information is used solely to provide our services.

Limited Access Policy

Only authorized personnel can access necessary data. All access is logged and reviewed regularly.

Regular Security Audits

Regular security audits are conducted by third-party specialists. Any vulnerabilities found are addressed immediately.

Your Control

You can view, correct, or request deletion of your personal data at any time.

Spam-Free Communication

Your email or phone number is never shared with advertisers. You can opt out of any notifications at any time.

1. Introduction

Your trust in onebet is our greatest asset. When you register on our platform or use our services, you share certain information with us. This Privacy Policy clearly outlines what data we hold, why we hold it, and how we keep it secure.

Many sites publish privacy policies that are nearly impossible to understand — lengthy sentences, dense legal language. We took a different approach. This policy is written in plain, straightforward English so you can understand it yourself.

Key Point: Your data is a trust we hold. We do not sell it, share it unnecessarily, or leave it unprotected — every technical measure is in place to keep it secure.

By using the onebet website or app, you agree to this Privacy Policy. This policy is part of our Terms & ConditionsBest read alongside -.

2. What Information We Collect

Onebet only collects information that is strictly necessary. No unnecessary data is requested.

Data Type Example Why It's Needed
Identity Information Full name, date of birth, national ID number Age Verification & KYC Process
Contact Information Email, Mobile Number, Address Account Communications & Security Alerts
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Usage Data Betting history, login times, preferred sports Service Improvement & Personalization
Technical Information IP address, device type, browser Security Verification & Technical Troubleshooting

We never store your password in plain text. Passwords are always kept in encrypted (hashed) form.

3. How Data Is Collected

Onebet collects information in several ways:

Directly From You

  • When completing the registration form.
  • When submitting documents during the KYC verification process.
  • When you contact our support team.
  • When you participate in surveys or feedback forms.

Automatically

  • Through cookies and log files while using the site or app.
  • Technical data collected from your device and browser.
  • From betting and transaction activities.

From Third Parties

Transaction confirmation data is received from payment providers (Mobile Pay, Nagad). Certain third-party verification services may also be used for fraud prevention.

Please note: Data received from third parties is protected under the same Privacy Policy.

4. How Your Data Is Used

Collected data is used solely for the following purposes:

  • Service Delivery: Managing your account and processing bets and payments.
  • Identity Verification: As part of the KYC process to verify age and identity.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: Sending important service-related notifications.
  • Service Improvement: Analytics to improve your experience.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Responsible Gaming: Detecting unusual betting patterns and alerting the member.

Your information is never shared with third parties for marketing or advertising purposes.

5. Data Sharing Policy

Onebet does not sell your data. However, information may be shared in a limited number of circumstances:

Service Provider Partners

Only the information needed to perform their services is shared with payment providers (Mobile Pay, Nagad), technology service providers, or identity verification companies. All such partners are contractually bound to comply with our privacy policy.

For Legal Reasons

Information may be shared when required to comply with court orders, lawful requests from government authorities, or anti-money laundering laws. Where permitted by law, you will be notified.

Business Changes

In the event of a merger or acquisition, your data may be transferred to the new owner. However, this Privacy Policy will continue to apply.

Your data is never shared with advertising companies, data brokers, or any other third party for commercial purposes.

6. Data Security Measures

Onebet uses multiple layers of security to protect your data:

SSL/TLS Encryption

All data between your browser and our servers is protected with 256-bit SSL encryption — banking-grade security.

Secure Data Centers

Industry-standard servers are used for data storage, with regular backups and an active disaster recovery system in place.

Access Control

Staff can only access information necessary for their specific role. All access is logged and reviewed regularly.

Regular Security Audits

Penetration testing and vulnerability assessments are conducted by external specialists.

Keep in mind, however, that no one can guarantee 100% security on the internet. You should also stay vigilant — use a strong password and never share your login credentials with anyone.

7. Cookie Policy

Cookies are small text files stored in your browser. onebet uses cookies to keep the site running properly and to improve your experience.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions and site security. Disabling these will prevent the site from functioning.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how the site is being used. Data is collected anonymously.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

8. Your Rights

At onebet, you have the following rights regarding your personal information:

Right to Access Right to Rectification Right to Erasure Right to Data Portability Right to Restrict Processing Right to Object

How to Exercise Your Rights

To exercise any of the rights above, contact our support team. We will respond within 30 days. In some cases, certain data may not be deletable due to legal obligations — we will explain the reason if that applies.

Important: Even after account closure, certain data may need to be retained for a specified period due to legal requirements. This is a legal obligation, not action taken against you.

9. Data Retention Period

Onebet does not retain data longer than necessary. General guidelines:

  • Active account data is retained for as long as the account remains open.
  • Financial transaction data is typically retained for 5 years, as required by financial regulations.
  • KYC documents may be retained for up to 5 years after account closure.
  • Technical logs are generally deleted after 90 days.

Once the retention period expires, data is securely deleted or anonymized so that your identity can no longer be identified.

10. Children's Privacy

Onebet is not intended for anyone under 18. We do not knowingly collect data from minors. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

If you believe a minor in your household is using onebet, please notify us immediately.

11. Policy Changes

Our privacy policy may be updated from time to time to reflect changes in technology or applicable laws. For any significant changes, we will notify you via your registered email and post a notice on the site.

You can check the "Last Updated" date at the top of this page to see when changes were made. Continued use of our services after any update constitutes your acceptance of the revised policy.

We recommend reviewing this page from time to time to stay informed about how your data is protected.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email
support@onebet-taka.com
Support
Live Chat 24/7
Response Time
Within 30 business days
Language
Bengali & English

Join a Safe & Trusted Platform

Your information is protected with the highest level of security at onebet. If you've read our Privacy Policy, register now and start playing with confidence.

18+ Adults only. Learn about Responsible Gaming.

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